Last Updated: September 2026
Welcome to Narthaki.in, operated by Narthaki Dance Costumes Pvt. Ltd. These Terms and Conditions govern your access to and use of Narthaki.in, including the purchase of products and services offered through our website.
By accessing, browsing, registering with, or placing an order through Narthaki.in, you agree to these Terms and Conditions. Please read them carefully before using our website.
1. About Narthaki
Narthaki offers traditional Indian dance costumes, ornaments, jewellery, accessories, hair accessories, props, musical accessories and other products intended for classical dance, folk dance, cultural programmes, stage performances, school events and related purposes.
Product availability, designs, colours, sizes, materials and specifications may vary from time to time.
2. Eligibility to Use the Website
By using this website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable law.
If you are under the age of 18, you should use the website and make purchases only under the supervision of a parent or legal guardian.
3. Account Information
Certain features of Narthaki.in may require you to create a customer account.
You are responsible for providing accurate and complete information and for maintaining the confidentiality of your account credentials.
You are responsible for activities performed through your account unless you promptly notify us of suspected unauthorised access.
4. Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, sizes, colours, specifications and other information.
However, actual product colours may vary slightly because of photography, lighting, screen settings, manufacturing variations or the handmade nature of certain products.
Traditional costumes, ornaments and accessories may also have minor variations in design, embroidery, stone placement, border pattern, finishing or other decorative details.
Such reasonable variations do not necessarily constitute a product defect.
5. Sizes and Measurements
Customers are responsible for selecting the appropriate size and providing accurate measurements when ordering standard-size, customised or made-to-order costumes.
Where a product is prepared according to measurements supplied by the customer, Narthaki will rely on those measurements.
Customers are therefore requested to carefully verify all measurements before confirming a customised order.
6. Prices
Product prices displayed on Narthaki.in are subject to change without prior notice.
The applicable price is normally the price displayed at the time the order is placed, subject to correction of obvious technical or pricing errors.
Taxes, delivery charges, customisation charges or other applicable charges may be shown separately during checkout.
7. Orders and Acceptance
Submitting an order through Narthaki.in does not automatically mean that the order has been finally accepted.
We reserve the right to accept, reject or cancel an order where reasonably necessary, including situations involving:
- Product unavailability
- Incorrect pricing or product information
- Payment failure or suspected fraudulent transactions
- Incomplete customer information
- Delivery restrictions
- Technical errors
- Other circumstances preventing us from fulfilling the order
If we cancel a prepaid order after successful payment, any eligible refund will be processed according to our applicable refund policy.
8. Payment
Customers must use the payment methods made available through our website.
Online payments may be processed by authorised third-party payment service providers. Narthaki does not require customers to disclose confidential information such as OTPs, UPI PINs, ATM PINs or internet banking passwords directly to us.
Please refer to our Secure Payment page for additional payment information.
9. Customised and Made-to-Order Products
Certain dance costumes, ornaments or accessories may be customised or produced according to customer specifications, measurements, colours or other requirements.
Once production or customisation has commenced, cancellation, exchange or refund may be restricted except where required by applicable law or where there is a verified manufacturing defect or an error attributable to us.
Customers should carefully confirm measurements, colours, designs and other customisation requirements before approving the order.
10. Shipping and Delivery
Delivery estimates provided on the website or during communication are estimates and may be affected by courier operations, destination, weather, public holidays, strikes, transportation disruptions, force majeure events or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and contact details.
Any applicable shipping terms should be read together with our Shipping/Delivery Policy.
11. Cancellation, Return, Exchange and Refund
Cancellation, return, exchange and refund requests are governed by the applicable Cancellation & Refund / Return Policy published on Narthaki.in.
Eligibility may depend on the type of product, its condition, whether it was customised, the reason for return and the time within which the request is made.
12. Inspection After Delivery
Customers are advised to inspect their order promptly after delivery.
If you receive an incorrect item, damaged product, missing item or product with an apparent manufacturing defect, please contact Narthaki Customer Support within the period specified in our return/refund policy.
Photographs, videos, packaging images, order details or other reasonable evidence may be requested to help us verify a claim.
13. Intellectual Property
Unless otherwise stated, the Narthaki name, branding, website design, graphics, photographs, product descriptions, logos and other original website content are owned by or licensed to Narthaki and are protected by applicable intellectual property laws.
Website content may not be copied, reproduced, republished, commercially exploited or distributed without prior written permission, except where permitted by law.
14. Acceptable Use
You must not use Narthaki.in to engage in fraudulent, unlawful or harmful activity.
You must not attempt to interfere with the website's operation, gain unauthorised access to its systems, introduce malicious software, misuse customer information or use website content in violation of applicable law.
15. Third-Party Services and Links
Narthaki.in may use or link to third-party services, including payment gateways, courier companies and external websites.
Such third parties may operate under their own terms, privacy policies and service conditions. Narthaki is not responsible for third-party websites or services beyond the extent required under applicable law.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Narthaki will not be liable for indirect, incidental or consequential losses resulting from use of the website or circumstances reasonably beyond our control.
Nothing in these Terms is intended to exclude or restrict any liability or consumer right that cannot legally be excluded or restricted.
17. Privacy
Personal information collected through Narthaki.in will be handled in accordance with our Privacy Policy and applicable law.
Customers should review the Privacy Policy to understand how information may be collected, used, stored and protected.
18. Force Majeure
Narthaki will not be responsible for delays or failure to perform obligations caused by circumstances reasonably beyond our control, including natural disasters, floods, fire, epidemics, government restrictions, strikes, transportation disruptions, internet or telecommunications failures and similar events.
19. Changes to These Terms
Narthaki may revise these Terms and Conditions periodically to reflect changes to our website, products, business practices or applicable requirements.
The revised Terms will become effective when published on Narthaki.in unless otherwise stated.
20. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the competent courts applicable to Narthaki Dance Costumes Pvt. Ltd., subject to mandatory consumer protection rights and other applicable laws.
21. Contact Us
For questions regarding these Terms and Conditions, orders, payments or products, please contact Narthaki Dance Costumes Pvt. Ltd. using the contact information provided on Narthaki.in.
By continuing to use Narthaki.in or placing an order through the website, you acknowledge that you have read and agreed to these Terms and Conditions.
Narthaki – Grace in Every Movement.