At Narthaki.in, we are committed to providing you with a safe, secure, and convenient shopping experience. We take the protection of your payment information seriously and use trusted payment processing systems to help ensure that your transactions are handled securely.
Safe & Secure Transactions
All online payments made through Narthaki.in are processed using secure payment gateways. Sensitive payment information such as your card number, CVV, UPI PIN, or banking credentials is handled directly by the authorised payment service provider and is not stored by Narthaki.in.
Where applicable, secure encryption technologies such as SSL/TLS are used to protect information transmitted between your browser and our website.
Payment Methods
Depending on availability at checkout, customers may be able to pay using:
- Credit Cards
- Debit Cards
- UPI
- Net Banking
- Supported Mobile Wallets
- Other payment methods offered by our authorised payment gateway
Available payment options may vary depending on your bank, location, order value, and payment service provider.
Payment Confirmation
After a successful payment, you will receive an order confirmation on the website and/or through the contact details provided during checkout.
Please keep your Order ID and payment reference number for future communication regarding your order.
Failed or Pending Payments
In some cases, a payment may appear as failed, pending, or incomplete due to network issues, banking delays, or payment gateway processing.
If money has been deducted from your account but the order has not been confirmed, please do not make repeated payments immediately. In most cases, failed transactions are automatically reversed by the bank or payment provider according to their processing timelines.
You may contact us with your Order ID, transaction reference number, payment date, and amount so that we can assist you in checking the payment status.
Payment Security Tips
For your protection, never share your:
- OTP
- UPI PIN
- ATM PIN
- CVV
- Internet banking password
Narthaki will never ask you to disclose these confidential credentials by phone, email, WhatsApp, or any other communication method.
Always ensure that you are making payments only through the official Narthaki.in website or through payment instructions officially provided by Narthaki.
Pricing & Taxes
The final payable amount, including applicable taxes, shipping charges, discounts, or other charges, will be displayed during checkout before you complete the payment.
Refunds
Any eligible refund will be processed in accordance with our Cancellation & Refund Policy. Once a refund is initiated, the time taken for the amount to reflect in your account may depend on your bank, card issuer, UPI provider, or payment gateway.
Need Help?
If you face any issue while making a payment or require assistance regarding a transaction, please contact Narthaki Customer Support through the contact details provided on Narthaki.in.
Narthaki – Grace in Every Movement.